Customer Portal
🔑 Customer Portal Access & How to Use It
Our secure and user-friendly customer portal gives you full control over your pest control services. Whether you need to pay a bill, schedule a service, review your service history, or update your account information, everything is just a few clicks away. Below, we’ll walk you through how to access and use the portal for a seamless experience.
Accessing the Customer Portal
- Click the link in your Welcome Text.
- Use the "Access Your Customer Portal" button at the top of this page.
- Click the "Pay Bill" button in the top right corner of our website (visible on all pages).
- Most emails you receive from us will include a "Customer Portal" link in the top right.
Logging in for the First Time
- Click "Get Login Info" to retrieve your account number and set your password via SMS or email.
Paying Your Invoice - Quick & Easy Options
- Option #1: Call our office at (732) 724-2269 to provide your credit card information over the phone.
- Option #2: Upload your payment method (ACH or Credit Card) in the Wallet Tab of your Customer Portal.
How to Schedule Service - Fast & Easy
- 📱 Text or Call (732) 290-4281 to speak with our team directly.
- 📝 Fill out our online service request form at the link above for a hassle-free booking.
Navigating the Portal
- Wallet Tab: View all saved payment methods (Credit Cards & ACH) and add new ones.
- Billing Tab: Check your account balance, review payment details, and print invoices.
- History Tab: Access all service reports, including service dates, technician details, service notes, and products/equipment used.
🎯 The Benefits of Being an Agile Customer
White-Glove Service
Professional, courteous, and detail-oriented pest control that outperforms competitors.
Fast & Reliable
Same-day or next-day service to address your pest concerns quickly.
Local & Community-Focused
Our team lives where we work, delivering personalized service with a neighborly touch.
Comprehensive Protection
Our Home Protection Plan (HPP) covers 65+ pests, including carpenter ants, carpenter bees, stinging insects, termites, rodents, and wildlife, ensuring complete home protection.
Huge Savings on Bundles
Save big when you combine pest control, termite protection, and mosquito/tick treatments.
Countless 5-Star Reviews
Trusted by homeowners throughout Monmouth County, NJ.
Services Offered
🔥 Unlock Premium Pest Protection & Huge Savings!
FAQs
Frequently Asked Questions
Agile Pest Control in Holmdel, NJ, offers top-notch year round residential pest control services including termite, bed bug, stinging insect, mosquito, and tick treatments. With our experienced team and effective treatments, we ensure a pest-free environment for your home.
Agile aims to offer customers professional, effective pest control solutions that minimize the adverse impacts of pests. Agile utilizes EPA-approved products and adheres to all guidelines for their proper application.
Access your appointment details and reschedule through Agile’s customer portal. If portal access is unavailable, reach out to your account manager or email us at support@agilepests.com. Plus, receive a reminder via your preferred method a week before your appointment, ideally through text or email.
If rescheduling your upcoming pest treatment with Agile is necessary, simply log in to your customer portal and choose a new time slot that suits you. For any issues with portal access or rescheduling, contact your customer account manager or email us at support@agilepests.com. Additionally, our team is reachable 24/7 via text or phone for any service rescheduling needs.
During your appointment, it’s essential to secure and keep all pets away from the treated area. Our treatments, inside and outside your home, adhere to industry standards and guidelines for safe product usage. We prioritize safety by ensuring a 2-hour dry time after application to prevent contact with wet chemicals by children or pets.
Though one-time treatments can initially reduce pest populations, their efficacy diminishes over time, notably outdoors and on vegetation due to ongoing growth. To ensure enduring control, we advocate for recurring treatments, particularly in active outdoor areas. While treatments on specific surfaces like cracks and non-porous materials may have longer-lasting effects, UV light can degrade them, highlighting the importance of periodic one-time treatments for effective pest management.
During your Initial Treatment and inspection, our service professional conducts a comprehensive assessment of your home and property, typically completed in under 60 minutes. This assessment guides the selection of products and treatments tailored to your specific needs. Subsequent Standard Treatments, focusing on maintenance, are typically completed in under 30 minutes for efficient ongoing pest control.
The Initial Treatment and the first Standard Treatment are spaced 20-40 days apart to establish control over pest activity and ensure effective maintenance thereafter. For persistent infestations, more frequent services may be necessary. If pests are still observed between treatments, feel free to contact Agile for a complimentary reservice.
Our comprehensive services encompass both exterior and interior treatments at no extra charge. While many clients benefit from exterior maintenance for enhanced home protection, we are pleased to offer interior and garage treatments upon request
Typically, it’s not necessary, but as a precautionary measure, we recommend that children under 2, pregnant individuals, those with respiratory issues, pets, or for interior flea treatments in carpeted rooms, consider vacating the home for 2 – 3 hours.
If you notice pests immediately following your treatment, it’s likely they are fleeing your property, indicating the treatment’s effectiveness. However, if pests persist after a week, contact us, and our service professional will return to re-treat your home at no extra charge.
Our service professional will send text notifications before, during, and after your appointment to ensure you stay informed about the treatment process. Following completion, you’ll receive a detailed text message about the treatment, and our service professional will be available to address any questions you may have.
At Agile, our commitment is to your satisfaction. We’re prepared to revisit your home as often as necessary, with no extra charges, to guarantee its protection. Contact our customer support team for a reservice, and we’ll strive to resolve any concerns promptly.
Our Service Professionals will access attics only if they have fully finished flooring. In crawl spaces, entry is possible if the space is at least 5 feet high. Otherwise, we will provide services by treating from a safe distance without entry.
